PetVet Care Centers

  • Client Service Representatives at VMSG Ventura CA

    Job Locations US-CA-Ventura
    # of Openings
    Hiring Manager Email
  • Overview

    Client Service Representatives at VMSG Ventura, CA

    More information about this position

    Opportunity for a Veterinary Receptionist – Full Time
    Veterinary Medical and Surgical Group is very busy 24 hour Emergency & Specialty Hospital. We are staffed 24 hours a day, 7 days
    a week. We are currently filling two full time positions for Client Service Representatives. A positive, upbeat attitude is of the
    utmost importance.

    RECEPTION: Veterinary/animal handling experience is preferred, but not required.
    If you are someone who thrives in a fast-paced environment, loves to stay busy, and has a contagious smile, we want to hear
    from you!

    The Client Service Representative is often the first point of contact with a new client or referring veterinarian. There is only one
    chance to make a positive first impression. The Client Service Representative must be friendly, professional, courteous, show
    urgency and appropriate concern at all times. He/She must be efficient in handling difficult service situations and skilled at basic
    accounting and cash handling. Empathy, optimism and a positive attitude are essential for this role.

     Greet clients in a friendly, professional, and efficient manner
     Answer multi-line phone system and direct the calls accordingly
     Obtain medical and other information from referring vets
     Schedule and confirm appointments
     Check patients in the hospital according to schedule and prepare patient files
     Notify appropriate departments that patients have arrived
     Scan or otherwise record medical records
     Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage
    areas for clients
     Fax, file, and distribute faxes and other documents
     Obtain deposits and other payments from clients
     Use email system
     Print and distribute daily schedules
     Process credit applications
     Prepare FedEx shipments
     Mail out prescriptions
    Position Requirements:

     Customer Service
     Multi-Tasking
     Cash handling
     Professional appearance
     Positive attitude
     Computer system proficiency
     Verbal and written communication skills
     Phone systems
     Working effectively on a team
     Organization ski

    Preferred Skills:
     Veterinary environment, terminology, and protocols
     Experience with Avimark a plus

     High School diploma or equivalent
    How to Apply:

     For immediate consideration please apply at or email your CV to


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