PetVet Care Centers

  • Client Service Representatives at VMSG Ventura CA

    Job Locations US-CA-Ventura
    ID
    2017-1222
    # of Openings
    1
    Category
    Administrative/Clerical
    Hiring Manager Email
    truiz@vmsg.com
  • Overview

    Client Service Representatives at VMSG Ventura, CA


    More information about this position


    Overview
    Opportunity for a Veterinary Receptionist – Full Time
    Veterinary Medical and Surgical Group is very busy 24 hour Emergency & Specialty Hospital. We are staffed 24 hours a day, 7 days
    a week. We are currently filling two full time positions for Client Service Representatives. A positive, upbeat attitude is of the
    utmost importance.


    RECEPTION: Veterinary/animal handling experience is preferred, but not required.
    If you are someone who thrives in a fast-paced environment, loves to stay busy, and has a contagious smile, we want to hear
    from you!


    The Client Service Representative is often the first point of contact with a new client or referring veterinarian. There is only one
    chance to make a positive first impression. The Client Service Representative must be friendly, professional, courteous, show
    urgency and appropriate concern at all times. He/She must be efficient in handling difficult service situations and skilled at basic
    accounting and cash handling. Empathy, optimism and a positive attitude are essential for this role.
    Responsibilities


     Greet clients in a friendly, professional, and efficient manner
     Answer multi-line phone system and direct the calls accordingly
     Obtain medical and other information from referring vets
     Schedule and confirm appointments
     Check patients in the hospital according to schedule and prepare patient files
     Notify appropriate departments that patients have arrived
     Scan or otherwise record medical records
     Make sure the lobby and reception areas are organized and neat, including stocking and cleaning the beverage
    areas for clients
     Fax, file, and distribute faxes and other documents
     Obtain deposits and other payments from clients
     Use email system
     Print and distribute daily schedules
     Process credit applications
     Prepare FedEx shipments
     Mail out prescriptions
    Position Requirements:


     Customer Service
     Multi-Tasking
     Cash handling
     Professional appearance
     Positive attitude
     Computer system proficiency
     Verbal and written communication skills
     Phone systems
     Working effectively on a team
     Organization ski

    lls
    Qualifications
    Preferred Skills:
     Veterinary environment, terminology, and protocols
     Experience with Avimark a plus
    Education:


     High School diploma or equivalent
    How to Apply:


     For immediate consideration please apply at www.petvetcareers.com or email your CV to
    scullen@petvetcarecenters.com

    Options

    Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
    Share on your newsfeed

    Need help finding the right job?

    We can recommend jobs specifically for you! Click here to get started.